Feature Request:

Enable visibility of Other Phone Number 1 and Other Phone Number 2 on the carers’ profile page for Admin users without requiring edit mode.

Issue:

Admins can only see one phone number on the profile page.

To view other numbers, they must enter edit mode, which risks accidental deletion or modification of profile details.

This slows down communication and increases operational risk.

Reason for Request:

Carers have multiple contact numbers: a personal mobile and a dedicated work phone used for direct communication.

Admins need quick access to all numbers for efficient and timely communication, especially in urgent situations.

Reducing unnecessary edits improves data integrity and workflow efficiency.

Business Impact:

Faster communication with carers, improving responsiveness and service delivery.

Reduced risk of data loss due to unnecessary profile edits.

Enhanced operational efficiency for Admin teams.